Privacy Policy

Effective Date: 10th July 2026

This Privacy Policy outlines how BritPowerServices Ltd collects, processes, stores, and protects personal data obtained from users of this website and our electrical contractor services.

1. Data We Collect

We only collect data that is essential for coordinating site engineers, generating service estimates, and managing active projects. This data includes:

• Enquiry Details: Name, email address, telephone number, and company name submitted via the quote request form.
• Technical Operations Data: Physical address where electrical installations, EICR inspections, or emergency repairs are to take place.
• Digital Data: IP address, device specifications, browser cookies, and analytical activity logged during site visits.

2. How We Use Your Data

We process your personal information under the following legal bases of the UK GDPR:

• Performance of a Contract: To dispatch electrical engineers to your property, complete scheduled maintenance contracts, and issue electrical certificates.
• Legitimate Interests: To generate accurate installation quotes, follow up on design engineering requests, and optimize the security and loading speeds of our web servers.
• Legal Obligation: To maintain tax logs, comply with UK building regulations, and submit EICR data where requested by statutory bodies.

3. Data Archiving & Retention

We retain customer data only as long as is necessary to satisfy operational and compliance requirements. General sales enquiries that do not proceed to contracting are expunged from our database after 6 months. Operational safety documentation, including EICR testing logs and electrical installation certificates, is securely archived for a minimum of 6 years to satisfy insurance guidelines and building safety codes.

4. Data Transfers and Third Parties

We do not sell, rent, or lease client information to marketing brokers. Personal information is only shared with authorized subcontractors (such as registered EICR specialists or heavy machinery operators) when required to execute specific components of your project, or with regulatory agencies (such as the NICEIC and local building control departments) to certify safety installations.

5. Your Statutory Rights

Under the UK GDPR, you have the right to request access to, correction of, or erasure of your personal data held by BritPowerServices Ltd. You also have the right to restrict processing or withdraw marketing consents at any time. To exercise these rights, please email our Compliance Officer at britpowerservices24@gmail.com.